Front Yard Bikes
Jun 2019
Improving the employee experience of processing and storing donated bikes
- Role
- Project Coordinator, UX Designer, and UX researcher
- Team
- Team of three
- Timeline
- 8 months
- Client
- Front Yard Bikes x LSU
A little about me
I am a product designer with a background in industrial engineering. That background shapes how I approach unfamiliar and operationally complex products. I first learn how the system works, identify the decisions people need to make, and then design the interface around those decisions.
Helping a local bike shop was an exciting prospect as I love riding bikes (was all over LSU with my fixie). With over 100+ bikes donated every week, Front Yard BIkes was always limited on storage and needed a quick and effective system to sort and prioritize the donated bikes they’d receive.
The brief
Front Yard Bikes is a community bike shop that focuses on teaching participants of all ages how to fix and maintain bikes. With over a 100+ bikes being donated every week, Front Yard Bikes needed a smart solution to manage this volume effectively. Leading a team of three, we took on this mission to improve the daily working experience of Front Yard Bikes' employees.
it's a mess 🧹

When things get messy, a broom will not suffice; understanding how the mess came about and why the mess came about was essential to developing a solution that will stick.
Our proposal
This was the slide-deck we presented to Front Yard Bikes founder Dustin LaFont.
8 months later
After understanding the different processes, systems, and mechanisms involved in a typical bike shop, we devised and implement a solution plan that would best help the Front Yard Bikes' employees to efficiently evaluate, manage, and maintain donated bikes.

Here’s how we did it
The following is our slide deck to showcase our process, methodologies, and outcomes to the founder of Front Yard Bikes and to a panel of professors in the College of Engineering.